Reference

How We Handle Your Account Information

We collect what we need to run your account, process bKash and Nagad transactions, and keep the lobby secure. You control access requests, deletion, and marketing preferences from your account dashboard.

Account data onlyPayment recordsSession cookiesDeletion on requestContact for changes
hhbet How We Handle Your Account Information
GET IN TOUCH

Contact Us About Your Data

If you want to see what we hold, correct a detail, or request deletion, reach us through any of these channels. Have your registered phone number ready so we can verify your account and process the request quickly.

Live Chat Open the chat widget in the bottom corner of any page and choose the privacy option. Support staff verify your phone number and handle access or deletion requests during the conversation.
Email Send your request to the support address listed in the footer. Include your registered phone number and describe what you need; we reply within two business days with next steps or the requested data.
Account Dashboard Log in and navigate to settings, then privacy controls. You can download your account history, turn off marketing messages, and submit a deletion request without leaving the page.
DATA PRACTICE

How We Protect and Use Information

We keep your data behind encryption, limit internal access to staff who need it for account verification or payment processing, and log every access event. Cookies track your session so you stay logged in; analytics cookies are optional and off by default.

Encrypted Storage

Account details and payment records sit in encrypted databases. Access requires two-factor authentication for internal staff, and we rotate credentials quarterly to reduce exposure if a device is lost.

Cookie Policy

Session cookies keep you logged in while you switch between slots, live tables, and the sportsbook. Marketing and analytics cookies are opt-in only; declining them does not affect account access or gameplay.

Retention Period

We hold account records while your account is active and for a compliance period after closure. Payment logs for bKash, Nagad, and Rocket transactions are kept for financial audit purposes as required in operational jurisdictions.

Your Rights

Request a copy of your data, correct outdated information, or ask for deletion at any time. We verify your identity with your registered phone number and complete most requests within seven days.

Privacy Policy FAQ

We collect your phone number, payment details for bKash, Nagad, or Rocket, device identifiers, and session data. This lets us verify deposits, process withdrawals, and prevent duplicate accounts from the same device.

Yes. Submit a deletion request through live chat, email, or the account dashboard. We verify your identity and remove your data within thirty days unless financial regulations require us to keep payment records longer.

Game providers see session identifiers but not your bKash, Nagad, or Rocket details. Payment processors see only the transaction data needed to complete your deposit or withdrawal. We do not sell your information to marketing firms.

Account records stay active while you use the platform and for a compliance period after you close the account. Payment logs are retained for audit purposes as required by financial record-keeping rules in jurisdictions where we operate.

Session cookies keep you logged in while you move between the lobby, sportsbook, and live tables. Marketing and analytics cookies are optional; you can decline them in the cookie banner or account settings without affecting gameplay.

Contact support via live chat or email with your registered phone number. We verify your identity and send a file containing your account details, transaction history, and session logs within seven days of the request.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.