Reference

What You Agree to When You Use hhbet

These terms set out the rules for your account, your wallet activity, and how we handle deposits and withdrawals through bKash, Nagad, and Rocket. Access and eligibility depend on your local law and the regions we currently serve.

Account eligibility appliesbKash · Nagad · Rocket coveredJurisdiction-dependent accessFair use policy enforced
hhbet What You Agree to When You Use hhbet
ACCOUNT SECURITY

How We Protect Your Account and Data

Your account security and the integrity of your wallet transactions are things we take seriously. Here is how we handle the key areas covered by these terms.

Wallet Verification

Deposits and withdrawals via bKash, Nagad, or Rocket are matched against your registered account details. Mismatches trigger a manual review before funds move.

Account Access

We use OTP verification on login and on withdrawal requests. If you lose access to your registered number, contact support before attempting a withdrawal.

Data Retention

We keep account and transaction records for as long as required by applicable law. You can request a summary of your data by contacting support with your account ID.

Requesting Changes

To update your registered wallet number or account details, submit a verified request through live chat or email. Changes take effect after identity confirmation.

TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear or you need to raise a concern about your account, our support team handles queries through the channels below. We aim to respond to account and terms queries within one business day.

Team online

Live Chat

Open the chat widget from your account dashboard for real-time help with terms queries, wallet disputes, or account access questions.

Email Support

Send detailed terms or account questions to our support address. Include your registered account ID so we can locate your record quickly.

Help Centre

Our help centre covers common terms questions — account eligibility, wallet rules, and what happens when you close your account.

Common Questions About These Terms

Answers to the questions we hear most often about account rules, wallet use, and your rights under these terms.

Account eligibility depends on your local law and the regions we currently serve. If access to our services is restricted in your area, you may not open or use an account.

No. Deposits must come from a wallet registered in your own name. Transactions from third-party wallets are flagged for review and may result in account suspension.

We notify you through your registered account before material changes take effect. Continuing to use the platform after that notice means you accept the updated terms.

Contact support via live chat or email with your account ID. We will provide a summary of the data we hold on your account within the timeframe required by applicable law.

Contact us immediately through live chat. We can freeze your account and review recent wallet activity while you regain secure access via OTP verification.

Submit a closure request through live chat or email. Any pending wallet balance will be returned to your registered bKash, Nagad, or Rocket account after identity confirmation.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.